Office Management Certificate Program
The CPS Office Management Certificate Program at City College provides students with the necessary skills to become an excellent supervisor. This four-course certificate program covers the general functions of a business-office manager with supervisory responsibilities. The program reviews theoretical, practical and legal aspects of managing business and human resources. It will also explores various methods of strategic analysis, problem-solving, decision-making and statistical reporting.
Our Office Management Program Certificate Program teaches students techniques of effective writing and oral communication, how to coach, motivate and delegate.
The courses are designed to help you identify and assess strengths and liabilities, internal and external factors that impact a business. Our program explores supervisory
strategies and methods of leadership; dispute and conflict resolution and discusses how to use technology to get more done in less time.
Prerequisites: High School Diploma or GED.
Required Courses for Certificate:
- Theoretical Aspects of Business
- Practical Aspects of Business
- The Legal Aspects of Business and Office Supervision
- Communication Aspects of Business
Theoretical Aspects of Business
This module will offer a broad overview of the importance of planning strategically for the organization, and learning how to recognize the organizational and operational varieties of office hierarchies, and the many leadership styles.
Spring Section
Mondays and Wednesdays
6:00pm - 9:00pm
3 Sessions; 9 Hours total
BC904-1MWE $229
Summer Section
Mondays and Wednesdays
6:00pm - 9:00pm
3 Sessions; 9 Hours total
BC904-1MWE $229
Practical Aspects of Business
Building on the previously learned concepts in the Theoretical Aspects of Business course, this module will introduce the students to the practical aspects of business by touching on various aspects of the accounting process, informational systems, and the importance of writing reports for the organizational stakeholders.
Spring Section
Mondays and Wednesdays
6:00pm - 9:00pm
3 Sessions; 9 Hours total
BC903-1MWE $229
Summer Section
Mondays and Wednesdays
6:00pm - 9:00pm
3 Sessions; 9 Hours total
BC903-1MWE $229
The Legal Aspects of Business and Office Supervision
This module will touch on Ethics, Labor Relations, Employment, Law and Proper Interviewing, and Payroll and Personnel issues.
Spring Section
Mondays and Wednesdays
6:00pm - 9:00pm
3 Sessions; 9 Hours total
BC902-1MWE $229
Summer Section
Mondays and Wednesdays
6:00pm - 9:00pm
3 Sessions; 9 Hours total
BC902-1MWE $229
Communication Aspects of Business
Focusing on communication, this module will concentrate on teaching how to plan meetings, conferences, conventions and seminars, to communicate with customers, subordinates and superiors, and how to mediate conflict.
Spring Section
Mondays and Wednesdays
6:00pm - 9:00pm
3 Sessions; 9 Hours total
BC901-1MWE $229
Summer Section
Mondays and Wednesdays
6:00pm - 9:00pm
3 Sessions; 9 Hours total
BC901-1MWE $229
∗ NEW! Online Registration:
(Visa, Mastercard, American Express, or Discover).
